Client Services Support
We are seeking a reliable and organised individual to join the team in a Client Services Support role, assisting with daily office operations and client-related tasks. The role involves managing data and report uploads, maintaining accurate records, supporting client monthly renewals, and ensuring communications received through centralised mailboxes are distributed to the appropriate departments. The successful candidate will play an important role in supporting office processes and helping to ensure client service activities are handled efficiently.
What you’ll be doing:
Upload data to internal data stations and systems accurately and in a timely manner
Upload and maintain reports within internal databases or shared platforms
Collect relevant data from internal sources to support reporting and operational needs
Perform accurate data entry and ensure records are kept up to date
Support the processing and management of client monthly renewals, ensuring systems are updated accordingly
Monitor centralised mailboxes and distribute emails to the appropriate departments for action
Use internal systems to locate, update, and manage information as required
Assist with responding to internal and client-related queries where appropriate
Ensure information is organised and accessible within company systems
Provide general office and client service support to the wider team
About you:
Strong attention to detail and accuracy
Good organisational and time management skills
Experience using Microsoft Office packages including Word, Excel, and Outlook
Ability to work with internal systems and databases
Ability to prioritise tasks and manage workload effectively
Good communication skills and ability to work collaboratively with internal teams and clients
Preferred (but not essential):
Previous experience in an office or client support role
Experience handling shared mailboxes or internal data systems
About us:
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry.
As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.
If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
Company pension
Company events
23 days annual leave plus bank holidays
Christmas close down
Professional membership reimbursement
All tech, equipment and PPE provided that is required for your role
Company-funded role relevant training and development.
Days and Hours
Monday - Friday
09:00-17:-00, 1hr lunch break
Fully office based
Salary:
£23,000-£24,000