Anyone employing contractors has health and safety responsibilities, both for the contractors and anyone else that could be affected by their activities. Contractors themselves also have legal health and safety responsibilities. Poor contractor management can lead to injuries, ill health, additional costs and delays. Working closely with contractors will reduce the risks to tenants and visitors etc.

Effective selection of health & safety competent contractors is at the core of good contractor management. Implementing a formal process is key to ensuring that this management obligation is met. To select a suitable contractor, you will need to be satisfied that the contractor chosen can do the job safely and without risks to health. This means making enquiries about the competence of the contractor – do they have the right combination of skills, experience and knowledge? The degree of competence required will depend on the work. Similarly, the level of enquiries you make should be determined by the level of health & safety risks and the complexity of the job.

Using contractors for maintenance, repairs, installation, construction, demolition and many other jobs may be fairly routine however, many accidents involve contractors working on site. Sometimes you may have more than one contractor on site. Managers and their contractors need to think about how their activities may affect each other and how they interact with tenants and other persons on site. It is worth remembering that contractors also may be at particular risk - they may be strangers to the property and therefore unfamiliar with site procedures, hazards, risks and your organisations health & safety site rules. Even regular contractors may need reminding. The level of management and control needed will, of course, be proportionate to the complexity of the contractor's task.

It is important to note that accidents happen more easily when contractors are employed without a formal management process in place, key issues are:

• The hazards of their job haven’t been identified and steps have not been taken to minimise risks.

• No one is around to make sure the contractor follows health and safety rules on site.

• Accidents with contractors can be caused by poor communication – when site staff and tenants/occupants don’t know there is a contractor working nearby and when contractors don’t know the dangers on site.