Operational Administrator Support

We are looking for an organised and proactive Operational Administration Support professional to join our Operations and Building Safety team.

This role is essential in coordinating, collecting, and reviewing client documentation for Health, Safety, and Fire Risk consultancy services. You will work closely with clients, the Operations Manager, and the Building Safety Team to ensure all required information is accurate, complete, and compliant.

You will also provide key administrative support, assist with internal processes, and contribute to the preparation of Building Safety Case Reports.

What you’ll be doing:

  • Liaise with clients via phone and email to request and coordinate documentation

  • Proactively chase compliance information and missing documents

  • Review, organise, and manage building safety documentation

  • Provide guidance to clients on documentation requirements

  • Support the Operations and Building Safety Teams with admin tasks

  • Schedule surveys and client meetings

  • Assist with data entry, record keeping, and database management

  • Help identify gaps in documentation and follow up with clients

  • Coordinate with external service providers

  • Assist with the preparation of Building Safety Case Reports

  • Maintain accurate client records

  • Support ISO 9001 and internal quality processes

  • Maintain confidentiality and professionalism at all times

 About you:

  • Strong organisational and administrative skills

  • Excellent communication skills (phone & email)

  • High attention to detail

  • Confident chasing information and meeting deadlines

  • Professional and reliable

  • Comfortable working with documentation and compliance processes

  • Experience in administration is essential.

  • Compliance, health & safety, or building safety is desirable but not essential.

About us:

4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry.

As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.

If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.

 Benefits:

  • Company pension

  • Company events

  • 23 days annual leave plus bank holidays

  • Christmas close down

  • Professional membership reimbursement

  • All tech, equipment and PPE provided that is required for your role

  • Company-funded role relevant training and development.

Salary:

£23,000.00 - £26,000.00

 

Apply Now

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