Client Services Coordinator

Join Our Growing Team at 4site Consulting – Where Excellence Meets Opportunity

At 4site Consulting, we’ve been a trusted name in the UK property safety industry since 2006. As a family-run consultancy based in Feering, Essex, we pride ourselves on delivering high-quality services with a personal touch. Now, we’re growing—and we want you to be part of our journey.

We’re Hiring: Client Services Coordinator

Do you thrive in a fast-paced, people-focused environment? Are you organised, proactive, and passionate about delivering exceptional service? If so, this is your chance to shine.

What You’ll Be Doing

As our Client Services Coordinator, you’ll be the friendly, knowledgeable voice our clients trust. Your role is pivotal in ensuring seamless communication and support, helping our team exceed expectations every day.

Key Responsibilities:

  • Prepare accurate client quotations and instructions in line with SLAs

  • Handle client queries via phone and email—delivering helpful, solutions-focused support

  • Keep client data and records updated in our electronic database

  • Assist with marketing campaigns and promotional activities

  • Uphold a high standard of customer care that reflects our company values

About you:

We’re on the lookout for someone who is:

  • Personable and professional—you know how to build strong client relationships

  • Organised and detail-oriented—you keep things running smoothly

  • Tech-savvy—confident using Microsoft Office and CRM systems

  • Experienced—with at least 1 year in customer service and 2 years in an admin role

What We Offer

  • Salary: £22,500 – £25,000 per year (depending on experience)

  • Pension scheme to help secure your future

  • Generous holiday package: 23 days + bank holidays + Christmas closure

  • Free on-site parking

  • A friendly, collaborative office environment with Monday–Friday hours (9am–5pm)—no weekends

Join 4site Consulting and play a key role in shaping the future of property safety. If you’re ready to grow with a company that values your ideas, input, and energy, we’d love to hear from you.

    Job Category: Client Services
    Job Type: Full Time
    Job Location: Feering

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